Privacy & partner notice

How the enquiry route works

StairHero helps visitors request stairlift support. Where appropriate, an enquiry may be handled by a selected stairlift partner so they can contact the visitor about survey, quotation and installation options.

Enquiries submitted through this site may be passed to Acorn Stairlifts, our selected stairlift partner, who will contact you to arrange a home survey, quotation and installation. Acorn Stairlifts handles your details under its own privacy policy. There’s no obligation to proceed with any quote you receive.

Information visitors may provide

• Name and contact details
• Postcode or address
• Staircase type
• Mobility or access needs
• Urgency of enquiry
• Preferred route: quote, rental, reconditioned or repair